From its humble beginnings in 1994, Direct Mail Corporation has grown to become one of Melbourne’s most respected Mail Houses, servicing book publishers, event managers, marketers, print and production professionals, and many more clients.

We take great pride in our work. Our cornerstone philosophies and commitment to our clients include our promise to listen and understand, and to respond and deliver, on time every time.

From the start, Direct Mail Corporation sought to differentiate itself from its Mail House competitors by building its reputation for honesty, diligence, reliability and first-class customer service.

We haven’t wavered from this founding point of difference and, because of it, Direct Mail Corporation has grown into a successful business, with a history of repeat business and loyal clients.

We employ an experienced mail house team that manages all types of marketing fulfillment projects, big and small, from throughout Australia.

Direct Mail’s Mission Statement.

Direct Mail’s goal is to be Australia’s best Mail House.

Being the best means delivering outstanding Mail House customer service, exceeding industry standards, having entrepreneurial spirit and being respectful of and responsive to the needs of Mail House clients and stakeholders.

We can deliver these outcomes by adhering to our 3 core Mail House values.

These are:

CORE VALUE 1:

TO BE A RESPONSIBLE ORGANISATION, PROVIDING THE BEST QUALITY MAIL HOUSE SERVICE AVAILABLE.

We achieve this by:

  • Being completely honest at all times, with Mail House clients, suppliers and staff.
  • To take care of our people and giving back to our community.
  • To be a good corporate citizen, law abiding and respectful of our community obligations.
  • To strive to be the best at what we do.
  • To create and grow shareholder value.

CORE VALUE 2:

TO EXCEED OUR INDUSTRY EXPECTATIONS.

We achieve this by:

  • Doing the “right” thing by Mail House clients, staff and shareholders.
  • Continually seeking opportunities to improve our mail house performance.
  • An unwavering adherence to client deadlines.
  • Proactively seeking out mail house cost and time efficiencies that can be passed through to our clients.
  • Proactively adopting technological advances that lead to better service outcomes for our mail house clients.

CORE VALUE 3:

TO DEVELOP LONG-TERM PARTNERSHIPS WITH OUR MAIL HOUSE CLIENTS.

We achieve this by:

  • Building and fostering strong relationships with our Mail House clients.
  • Offering exceptional customer service, of the standard that keeps clients coming back to us.
  • Keeping communication honest, open and transparent, so Mail House clients are completely informed.

Our Mail House Promise.

When you absolutely have to have it posted, turn to Direct Mail’s Mail House to deliver to your requirements.

Direct Mail is a full service Mail House that offers direct mail printing, data washing, labeling, plastic wrapping, insertion into envelopes and Australia Post lodgement, all on time, within budget.

Our Mail House clients enjoy industry-leading customer service and competitive rates, which keeps them coming back to us.

Whether you’re new to direct mail or a seasoned pro, you’ll find our Mailing House can help meet your needs, quickly and hassle-free.

Talk to one of our friendly, experienced Mail House staff today on 1300 337 100 and find out for yourself why Direct Mail’s clients keep coming back to us.